Terms & Conditions

Welcome to GetTrendVault.com

These Terms and Conditions govern your use of our website GetTrendVault.com. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.

1. General Information

This website is owned and operated by GetTrendVault, a fashion and gadget retail business. Throughout the site, the terms “we,” “us,” and “our” refer to GetTrendVault.

Business Details:

  • Store Name: GetTrendVault.com
  • Email: gettrendvault@gmail.com
  • Phone: 9883438929
  • Address: Tajpur, Nandigram, Purba Medinipur, West Bengal, India – 721656
  • GST Number: 19BWPPJ5497N1ZC

By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.

2. Acceptance of Terms

By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.

If you do not agree with any part of these terms, you must not use our website.

3. Products & Services

We offer a variety of products including:

  • Fashion apparel for men and women
  • Electronic gadgets and accessories
  • Lifestyle and trending products

Product Accuracy

We strive to display product images and descriptions as accurately as possible. However:

  • Colors may vary due to screen differences
  • Product specifications may change without notice
  • Minor variations may occur

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing Policy

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Important Notes:

  • Prices may change without prior notice
  • We reserve the right to correct pricing errors
  • Discounts and offers are limited-time and subject to availability

In case of incorrect pricing due to technical errors, we reserve the right to cancel the order and refund the amount.

5. Order Acceptance & Cancellation

When you place an order on GetTrendVault.com:

  • You will receive an order confirmation via email or SMS
  • This does not guarantee order acceptance

We reserve the right to:

  • Cancel any order due to stock issues
  • Cancel orders suspected of fraud
  • Refuse service to anyone for any reason

Cancellation by Customer

You can cancel your order:

  • Before it is shipped
  • By contacting our support team

Once shipped, cancellation is not possible.

6. Payment Terms

We offer multiple payment methods:

  • Cash on Delivery (COD)
  • Online Payments (UPI, Debit Card, Credit Card, Net Banking)

Payment Security

All transactions are processed through secure payment gateways to ensure safety.

We are not responsible for:

  • Payment failures due to bank issues
  • Unauthorized transactions due to user negligence

7. Shipping & Delivery

We aim to deliver your products in a timely manner.

Shipping Timeline:

  • Processing Time: 1–3 business days
  • Delivery Time: 3–7 business days

Important Notes:

  • Delivery timelines may vary due to location or unforeseen circumstances
  • Delays may occur during festivals or high demand

We are not liable for delays caused by courier partners.

8. Return & Refund Policy

We offer a return and refund facility under certain conditions.

Return Eligibility:

  • Item must be unused and in original packaging
  • Return request must be made within 3–5 days of delivery
  • Proof of purchase is required

Non-Returnable Items:

  • Used products
  • Damaged items due to misuse
  • Personal hygiene products

Refund Process:

  • Refunds will be processed within 5–7 business days after approval
  • Refunds will be issued to the original payment method

9. User Responsibilities

By using our website, you agree:

  • Not to misuse the website
  • Not to engage in fraudulent activities
  • Not to upload harmful or malicious content

You are responsible for maintaining the confidentiality of your account and password.

10. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Text
  • Design

is the property of GetTrendVault and protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute

any content without written permission.

11. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Loss of data or profits
  • Product misuse

Our maximum liability shall not exceed the amount paid by you for the product.

12. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for:

  • Their content
  • Privacy policies
  • Services

Use them at your own risk.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

We collect and use your data to:

  • Process orders
  • Improve services
  • Communicate with you

We do not sell your personal information to third parties.

14. Termination

We reserve the right to terminate your access to our website if:

  • You violate our terms
  • Engage in fraudulent activities
  • Harm our business interests

Termination may occur without prior notice.

15. Changes to Terms

We may update these Terms & Conditions at any time.

Changes will be effective immediately upon posting on the website.

It is your responsibility to review this page periodically.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in West Bengal.

17. Force Majeure

We are not responsible for delays or failures caused by:

  • Natural disasters
  • Government actions
  • Pandemic situations
  • Technical failures

18. Contact Information

For any questions regarding these Terms & Conditions, you can contact us:

  • Email: gettrendvault@gmail.com
  • Phone: 9883438929
  • Address: Tajpur, Nandigram, Purba Medinipur, West Bengal – 721656

19. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and GetTrendVault regarding your use of the website.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Final Note

By continuing to use GetTrendVault.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.